Terms and conditions for using Sunhero Website

On this page we show you all the information you need on the different general conditions of use for this website, in addition to the legal information about Sunhero GmbH.


Welcome to the Sunhero website. Please review the following terms and conditions, our Cookies Policy and our Privacy Policy concerning your use of this site. By accessing, using or downloading content from this website you agree to follow and be bound by these terms and conditions. Sunhero reserves the right to change these terms and conditions from time to time at its sole discretion. Therefore, you should periodically visit this page to review the then current terms and conditions to which you are bound. In the case of any violation of the terms and conditions set forth herein, Sunhero reserves the right to seek all remedies available by law and in equity for such violations. These terms and conditions apply to all visits to the Sunhero website, both now and in the future.


These terms and conditions govern the access or use by you, an individual, from within any country in the world, of the website, content, and services made available by Sunhero GmbH, a limited liability company established in Germany, having its offices at Saarbrücker Str. 34, 10405 Berlin (Germany), registered at the Commercial Registry of the District Court of Charlottenburg under the number HRB 226133 B (“Sunhero”).


You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the website shall remain at all times vested in us or our licensors. You are permitted to use this material only as expressly authorised by us or our licensors.


We have the right to revise and amend these Terms from time to time. You will be subject to the policies and Terms in force at the time that you use this website or order items from us, unless any change to those policies, Terms or Privacy Statement is required to be made by law or governmental authority, in which case, any potential changes will also apply to orders previously placed by you.

We also reserve the right to interrupt the access to the website at any time and without prior notice due to technical, security, control or maintenance reasons.


By using this website and/or by placing any enquiry through it, you undertake:

  • To use the website exclusively to make use of it for purposes for which it was designed (learn more about our company and services), as well as to make legitimate enquiries about our offerings.
  • Not to make any speculative or false enquiry. If we are reasonably of the opinion that such an enquiry has been made we shall be entitled to cancel the order and inform the relevant authorities.
  • To provide correct and accurate email, postal and/or other contact details to us and acknowledge that we may use these details to contact you in the event that this should prove necessary (see our Privacy Policy). If you do not give us all of the information that we need, we may not be able to follow up on your enquiry. By placing an enquiry through the website, you warrant that you are at least 18 years old and are legally capable of entering into binding contracts.


The information or personal details that you provide us with shall be processed pursuant to the Privacy Policies. By using this website you are consenting to the processing of such information and details and you represent that the whole information or details you have provided us with are true and accurate.


On our website we use proprietary cookies and those of collaborating companies to customise your user experience and offer you the best services. When browsing our website, you will be accepting the use of cookies under the conditions laid down in the privacy and cookies policy.

Cookies are small data files that the Internet server sends to the device that you connect to the web and that it archives. They are only associated with your browser and do not provide personal data in themselves. Cookies cannot harm your device and are also very useful, since they help us to identify and resolve errors.


Services offered over this website are available for deployment in Spain.


The information set out in the Terms and the detail contained on this website do not constitute an offer for sale but rather an invitation to treat. No contract in respect of any services shall exist between us and you until your order has been expressly accepted by us.

To make an enquiry, you will be required to complete the online form and press the "Get your report now" button to submit the order. After this, you will receive an email or


Applicable laws require that some of the information or communications we send to you should be in writing. When using our site, you accept that communication with us will be mainly electronic. We will contact you by email or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.


Where our website contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.


While every effort is made to ensure the accuracy of content offered on this website, Sunhero shall have no liability for errors, omissions or inadequacies in the content contained herein or for interpretations thereof. This website could include inaccuracies or out-dated content and is subject to change at any time without notice. Your use of this website is at your own risk. You agree to hold Sunhero harmless from and not sue Sunhero for any claims based upon using this website.


The use of our website will be governed by the German law. Any dispute arising from, or related to the use of the website shall be subject to the non exclusive jurisdiction of the German courts


Sunhero is fully committed to complying with ethical principles and all current legislation and regulations in relations with its stakeholders, and in all the activities it carries out.


We welcome your comments and feedback. Please send all feedback and comments to us via our contact form on the website or at the email address contact@sunhero.com or via the contact form on our website.

If you as a consumer consider your rights have been breached, you can address your complaints to us via the email address contact@sunhero.com or via the contact form on our website.